Shipping & Returns

RETURN + REFUND POLICY

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All of our products are made by artists and small businesses.

Due to the nature of the items we offer - we are unable to offer returns.

If you are unhappy with your order or you have received a faulty item, please reach out to us at chiefyeaysayer@yeayday.com and we will be able to assist you.

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CAN I CANCEL MY ORDER?

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You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. Please email chiefyeaysayer@yeayday.com. All you need to do is send us an email with the subject line "CANCEL".

 

I HAVE ENTERED AN INCORRECT ADDRESS!

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If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at chiefyeaysayer@yeayday.com. If the address is wrong, we can correct this within 24 hours.

 

MY ITEM ARRIVED DAMAGED 

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We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

 

If this happens to you, please contact us with:

    - Your order number.

    - A picture of the damaged product.

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